I am guessing that you got to the "V" or inverted "V" shape on the residual plot but are having difficulty correcting for it so that your error plot looks random again.
I also ran into that. In that case, the actual graph (not the residual graph) is a linear function up to your critical point, then another linear function. Your regression equation needs to reflect that change, and have enough variables to match your data.
On the second page of the sample project I linked, the author adds a dummy variable and says:
The regression equation becomes:
Y = a1 + B1X1 + B2X2 + Da2 + DB3X2 - DB2X2
where a2 is his critical point. He (and you) need to transform his(your) equations into new variables which are the linear combinations of D and X2. The author says:
x1 = X1, x2 = X2 – D(X2 – 9), x3 = D(X2-9)
and then creates a plot where these new variables are the independent variables. (Note that 9 is his critical point). The error should then look random again.
Hope this helps